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Privacy Policy

ìtsmylife24 (hereinafter referred to as the "Service") is a physical wellness service provided by Traxmeet and it’s partners. The service is developed and maintained by Traxmeet Ltd (”Traxmeet”).

Traxmeet Ltd. is a limited company, incorporated under Finnish law with the Finnish Trade Register, company registration number 2302079-2, having its registered address at Ahventie 4 a 21, FIN-02170 Espoo, Finland (referred to as "Traxmeet").

We respect the privacy of the users of the Service (hereinafter referred to as the "Service") and take great care to protect your personal data. This privacy policy tells you what data we collect from you, how we may use it and the steps we take to ensure that it is protected. All personal data will be recorded, used and protected in accordance with our Terms and Conditions and this Privacy Policy.

Data processing

All information and personal data are managed and controlled as a Processor and as a Controller, as defined in the Directive and the GDPR, by:

Traxmeet Ltd

Ahventie 4 a 21

02170 Espoo


E-mail: traxmeet@traxmeet.com

All data are stored and processed by Traxmeet on servers located within the European Union. If you are located outside the European Union, please note that the information you provide will be transferred to the European Union.

Traxmeet may choose to enter into an agreement with a hosting provider within the European Union about storage and processing of data, including your personal data. Such agreement will be subject to applicable data protection legislation and this privacy policy.

General collection of personal data

Traxmeet shall observe the Personal Data Act (HetiL 523/99, §10) of the Finnish law in its processing of personal data and the General Data Protection Regulation (GDPR) (EU) 2016/679 superseeding the directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 on the protection of individuals with regard to the processing of personal data and on the free movement of such data. You may contact Traxmeet traxmeet@traxmeet.com to get information on the data processed about you or to have the data deleted or corrected.

In order for us to provide you with a personal service we ask for your personal data, such as your name, e-mail address, date of birth, gender, email address, phone number, your activity meter id and additionall information like weight, height, daily goal for steps, profile image, etc.

To fully utilize our services we also encourage you to upload information about your activities such as activity monitor data, date, time and time spent on your activity, sleep, sedentary time, etc. All the above mentioned data will be available to you in the Service.

Use of personal data

Your personal data is used in the Service for us to provide personalized services for you and to show you your physical activities (like sleep, sedentary time, amount of steps, etc.) development and propose different actions to improve the physical activities. Your data is not visible to other users or people unless you wish to do so for example by:

Your activity data is used and shared anonymously as part of summaries of larger amounts of users for example in following cases:

Please also be aware that you can share your data to third party services from the Service where we have no control what the third party service is doing with your data. To share your data in the Service means that you actively choose to share the data and that you link both services login information to each other.

We will reveal user’s personal information without his/her prior permission only when we have reason to believe that this is legally required.

E-mail and SMS

We encourages you to be on our e-mailing, mobile messaging and SMS list in order to receive e-mails/push messages to your mobile/SMS with information, news and updates on the Service. We only send such e-mails/SMS to you provided that you have actively accepted (opted-in) this.

Automatically collected data

When you visit the Service, we automatically collect data about your visit. This includes:

This information can be combined with information you have provided to us (for instance by registering), and will enable us to analyse and customise our services to you.

Data protection

In order to protect your personal data and all other information we have stored, we have implemented various security measures. Your personal data is stored in a secure environment and treated confidentially.

The personal data is only accessible by a limited number of people, who have special access rights and are required to keep the information confidential.

Please keep in mind though that whenever you pass on personal information online there is a risk that third parties may intercept and use that information. While we strive to protect its user's personal information and privacy, we cannot guarantee the security of any information you disclose online and you do so at your own risk.

Links to Third Parties

For your convenience and to improve the usage of the Service we insert links to third-party websites, for which this privacy policy does not apply. These links take you outside our Service and are beyond our control. This includes links to third-party websites that may use ItsMyLife logo as part of a co-branding agreement.

Your visit/access to third-party websites is entirely at your own risk. Please note that these third-party websites may have their own privacy policy. When we do link to a third-party website, this does not automatically imply that ItsMyLife endorses that website, its contents or products.

We also offer in the Service an option to send your activity data to third party services. To do this you need to approve and link your accounts with such third party services. These services are beyond our control so sharing this information is done with your own risk.

Use of cookies

A cookie is a small string of information that is transferred to your computer for identification purposes. Cookies are required by the Service. The information helps us to understand your preferences and improve your experience. Cookies are also used to remember for instance your user name and password. Cookies must be enabled in your browser settings when using the Service.

Opt-out, delete or modify personal information

You may cancel your registration with the Service at any time, and you can choose to opt-out of receiving any e-mails and/or SMS messages from the Service. Additionally you can choose to have all your personal data deleted from our database. If you want to opt-out, delete or modify your personal data, please visit the registration page. We encourage you promptly to update your personal data, if it changes.


We may from time to time need to change this Privacy Policy. You will be asked to accept changes to this Privacy Policy. If you do not accept such changes, you may be denied access to the Service in part or in whole.

Customer register information according to the Personal Data Act (HetiL 523/99, §10) of the Finnish law:

The register is maintained by: Traxmeet Ltd. traxmeet@traxmeet.com

Register name: itsmylife24 customer register

Purpose of use: The register is used for providing the ItsMyLife service and for managing customer relations between Traxmeet, ItsMyLife and its customers. Register information is not used for direct marketing without the customer's consent.

Register content

For further information

If you have have any further questions regarding the data itsmylife24 –service collects or how the data is used, then please feel free to contact us by e-mail at: traxmeet@traxmeet.com or in writing at Traxmeet Ltd., Ahventie 4a21, 02170 Espoo, Finland